Terms & Conditions

1.Acceptance of These Terms

These Terms & Conditions govern your access to and use of The Little Furnette website, showroom services, and the purchase of any products or design services offered by us. By browsing our website, placing an order, or engaging our Spaces by Furnette service, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our website or services.

2.About Us

The Little Furnette (“we”, “us”, “our”) is a designer and maker of premium kids’ furniture and complete kids’ room solutions, operating from our studio and showroom in Coimbatore, Tamil Nadu, India. We design, manufacture, and install furniture for homes, schools, and Montessori spaces.

3.Products & Made-to-Order Items

Many of our pieces are handcrafted and several are made to order or customised to your specifications. Because every piece is crafted with care:

• Natural materials such as wood may show slight variations in grain, tone, and finish. These are characteristics of handcrafted furniture and not defects.
• Product images, colours, and finishes on screen may vary slightly from the actual product due to lighting, photography, and display settings.
• Dimensions are approximate and may carry minor tolerances due to the handmade nature of our work.

4.Pricing & Payment

• All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to update prices, offers, and product availability at any time without prior notice.
• Orders are confirmed only after the applicable payment or advance has been received.

5.Orders & Order Confirmation

When you place an order, you will receive an acknowledgement. This acknowledgement is confirmation that we have received your order, not acceptance of it. We reserve the right to accept or decline any order, including in cases of stock unavailability, pricing errors, or where customisation requests cannot be fulfilled.

6.Custom Projects & Spaces by Furnette

For complete kids’ room projects and custom work delivered through Spaces by Furnette:

• A design advance is required before 2D and 3D design work begins. Design service charges are non-refundable once work has commenced.
• Production begins only after final designs, measurements, and the agreed advance are confirmed.
• Timelines shared are estimates and may vary based on customisation, material availability, and site readiness.
• Site readiness (clear space, electrical points, access) is the customer’s responsibility before installation.

7.Shipping, Delivery & Installation

• Delivery timelines are estimates and may be affected by location, customisation, and courier or logistics factors.
• Please inspect all items at the time of delivery. Any visible damage or shortage must be noted and reported to us immediately (see our Replacement Policy).
• Where installation is included, our team will coordinate a suitable date. Additional charges may apply for locations outside our standard service area.

8.Cancellations

Standard, ready-stock orders may be cancelled before dispatch. Custom, made-to-order, and Spaces by Furnette projects cannot be cancelled once production has started, as these are made specifically for you.

9.Replacements

We follow a replacement-based policy and do not offer cash refunds. Eligible items can be exchanged, with any balance held as store credit on your account for a future purchase. Please read our full Refund & Replacement Policy for details and eligibility.

10.Product Care & Warranty

Our furniture is built to last with proper care. Avoid prolonged exposure to direct sunlight, excess moisture, and harsh cleaning agents. Any manufacturing-related warranty applies only to defects in materials or workmanship and does not cover normal wear and tear, misuse, accidental damage, or unauthorised modification.

11.Intellectual Property

All content on this website, including designs, images, text, logos, and product photography, is the property of The Little Furnette and is protected by applicable laws. You may not reproduce, distribute, or use any content for commercial purposes without our written permission.

12.Limitation of Liability

To the extent permitted by law, The Little Furnette shall not be liable for any indirect or consequential loss arising from the use of our website, products, or services. Our total liability for any claim shall not exceed the value of the product or service in question.

13.Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Coimbatore, Tamil Nadu.

14.Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page, and continued use of our website or services constitutes acceptance of the updated Terms.